Set & Manage AI Interview Agent Budgets

Agent budgets help you control spend and predict interview costs based on your interview workflow. Budgets are optional. If no budget is set, interviews continue as long as workspace credits are available.

How Interview Costs Work

Interview costs are calculated based on the interview stages enabled in your agent’s workflow, such as:

• Resume Screening

• Web (Voice) Interview

• SMS Screening or Engagement

• Form Screening

• Cheat Detection

Each completed stage contributes to the total cost of a completed interview.

Incomplete interviews are not charged. During setup, HeyMilo shows calculated cost projections based on plan + your selected stages.

Budget Types Available

⭐ All-Time Budget

Set a fixed total amount for the agent. Once the budget is fully spent, the agent pauses automatically.

⭐ Daily Budget

How to Set an Agent’s Budget

There are two ways to set or update an agent’s budget:

• during agent creation

• after the agent is live

⭐ During Agent Creation

1

Step 1 Configure Interview Stages

As part of the Create Interview Agent flow, select the interview stages you want to include.

HeyMilo automatically calculates projected interview costs based on your workflow.

2

Step 2 Review Interview Costs

Under Interview Costs, you’ll see:

• the current pricebook (USD)

• enabled interview stages

• estimated cost per completed interview

This helps you understand spend before launching.

3

Step 3 Set Budget (Optional)

In Budget & Notifications:

• choose a budget type (Daily or All-Time)

• enter the dollar amount

You can leave this empty if you don’t want to set a budget yet.

4

Step 4 Review Interview Capacity

Below the budget input, you’ll see:

• the estimated number of completed interviews your budget allows

5

Step 5

Once reviewed, click Continue to Share to finish agent setup.

⭐ After Agent Creation

1

Step 1 Go to the Interviewers dashboard

2

Step 2 Find the agent you want to update

• Click into the budget icon on the agent card, or open View Configuration.

3

Step 3 Click the edit (pencil) icon next to the budget field (e.g. “No budget”)

4

Step 4 Select a budget type

• (Daily or All-Time) and enter the amount

5

Step 5 Review the estimated number of completed interviews shown below the amount

6

Step 6 Click Update to save changes.

• Budget updates apply immediately.

Additional Support

✅ Best Practices for Managing Agent Budgets

• Regularly verify your budget settings, especially after making changes.

• Check workspace credits periodically. Updates may take a few minutes to reflect correctly.

• Set expiration dates thoughtfully, ensuring they align with your hiring needs.

• You can check the usage of every agent in your workspace in the Usage tab (Settings → Billing → Usage)

• You can top up credits by navigating to Settings → Billing → Subscription. In this section, you can view your payment history and manage your payment method. Additionally, there's an option to enable Auto-Reload for automatic credit top-ups.

🔔 Notifications When Credits Are Low

• When your credits are critically low, you will see a red alert message in your workspace.

Low credit warning

• You will also receive an email notification when your workspace is running low on credits.

⚠️ Troubleshooting: Common Budget-Related Issues

If your agent stops working unexpectedly, confirm:

• Workspace credits are sufficient and updated in the UI.

• Agent’s budget is properly set and not exhausted.

• Budget wasn’t unintentionally set to $0.

• Expiration date hasn’t been reached.

If the issues persist after confirming these points, contact our support team [email protected] for immediate assistance.

You can update an agent’s budget at any time—whether you need to increase the spend for a busy period or open up more interview slots for a promising role. Just follow these steps to make changes after the agent is created, and you’ll always have the flexibility to adapt as your hiring needs evolve!

Ready for Questions and Scoring?

Once your agent is configured, the next step is crafting compelling interview questions and setting up intelligent scoring criteria. This is where your agent learns exactly what to ask and how to evaluate candidate responses.