Agent Creation Overview

Agent Creation Process

Creating your interview agents is the heart of the HeyMilo experience. In just a few simple steps, you can set up an AI interviewer that will instantly engage candidates and assess their skills, helping you make data-driven decisions that lead to high-impact hires for any job opening.

What is an Interview Agent?

An interview agent is your AI-powered interviewer that:

• Conducts conversations with candidates like a recruiter would

• Asks relevant questions based on your job requirements

• Evaluates responses using intelligent scoring criteria

• Provides detailed analysis of each candidate's performance

• Works 24/7 without scheduling conflicts

Think of it as having an expert interviewer available around the clock, ensuring every candidate gets a consistent, fair evaluation.

The Agent Creation Process

1

Step 1 Generate Blueprint

• Define your job role and requirements

• Input job description and key qualifications

• Set company context and culture fit criteria

2

Step 2 Agent Settings

• Choose interview language and approach

• Set deadlines and completion timeframes

• Configure candidate experience preferences

3

Step 3 Interview Flow & Modalities

• Combine form screening, resume screening, SMS/WhatsApp/Email engagement, with your voice or video interview

• Customize the candidate experience across modalities

• Tailor flows for different roles and candidate profiles

4

Step 4 Questions and Scoring

• Craft compelling interview questions

• Define scoring criteria and weightings

• Set knockout questions for must-have requirements

5

Step 5 Activation and Sharing

• Review and test your agent

• You can integrate HeyMilo with your ATS at this stage

• Activate for live candidate interviews

• Generate sharing links

Types of Interview Agents

📝 Form Screening Agent

Quickly qualify candidates before the interview stage with a tailored online form. HeyMilo’s AI instantly evaluates answers so you can decide who moves forward. Examples:

• Eligibility checks – Confirm certifications, shift availability, or location requirements

• Skill-based screening – Assess role-specific knowledge upfront

• Pre-interview filtering – Shortlist top candidates before SMS, resume, or voice/video screening

• Compliance questions – Gather and validate mandatory information early

💬 SMS Interview Agent

Ideal for mobile-first candidates and specific demographics ex.:

• Hourly positions - Higher completion rates for shift workers

• Remote positions - Convenient for candidates across time zones

• High-volume hiring - Efficient initial filtering

📄 Resume Analysis Agent

Great for initial qualification screening ex.:

• Experience verification - Check years of experience and skills

• Education requirements - Validate degrees and certifications

• Keyword matching - Identify relevant industry experience

• Qualification scoring - Rank candidates by fit level

🎙🎥 Voice/Video Interview Agent

Perfect for roles requiring strong communication skills ex.:

• Sales positions - Assess communication and persuasion abilities

• Customer service roles - Evaluate empathy and problem-solving

• Management positions - Test leadership and decision-making

• Client-facing roles - Gauge professionalism and rapport-building

Best Practices for Agent Creation

✅ Start with Clear Requirements

• Have a detailed job description ready

• Identify 3-5 must-have qualifications

• Define nice-to-have skills separately

• Consider cultural fit factors

✅ Customize Your Ideal AI Recruiting Flow

• Voice or video depending on roles

• SMS for mobile-first candidates

• Resume for high-volume initial screening

• Combination for comprehensive evaluation

✅ Keep It Focused

• Limit to 5-7 core questions initially

• Focus on most important qualifications

• Avoid overwhelming candidates

• Test and refine based on results

✅ Test Before Launch

• Complete the interview yourself

• Ask colleagues to test the experience

• Check question flow and timing

• Verify scoring accuracy

Success Metrics to Track

🎯 Completion Rates

• Target: 45-75% completion rate

• Monitor by role type and modality

• Adjust based on candidate feedback

🎯 Quality of Candidates

• Track interview-to-hire ratios

• Monitor hiring manager satisfaction

• Measure time-to-fill improvements

🎯 Agent Performance

• Review scoring accuracy

• Analyze question effectiveness

• Refine based on hiring outcomes

Pro Tip: Start with one well-designed agent for your most common role type. Perfect the process before scaling to multiple positions.

Ready to Create Your Agent?

The next step is setting up your specific agent configuration. We'll walk you through each step of the process, from initial setup to crafting compelling questions that identify your ideal candidates.

Remember: Your first agent doesn't need to be perfect. The key is to start, learn from the results, and continuously improve your approach.