ATS Integration
Integrating your Applicant Tracking System (ATS) with HeyMilo creates a seamless, automated workflow that maximizes candidate engagement and completion rates while reducing manual work for your recruiting team.
Benefits of ATS Integration
✅ Automated Candidate Engagement
Immediate interview invitations sent upon application
Consistent follow-up sequences without manual intervention
Higher completion rates through timely engagement
Reduced time-to-screen by eliminating delays
✅ Streamlined Workflow
Single source of truth for candidate data
Automatic status updates in your ATS
Seamless handoff from screening to interviews
Reduced administrative overhead
✅ Enhanced Candidate Experience
Faster response times create positive impression
Professional, consistent communication
No gaps in the candidate journey
Mobile-optimized experience throughout
How ATS Integration Works
Automatic Trigger
When a candidate applies through your ATS:
Application received in your ATS
HeyMilo automatically notified of new candidate & starts engaging & assessing resumes
Interview invitations sent automatically to candidates
Candidate completes AI interview
Results sync back to your ATS
Data Synchronization
Candidate information flows seamlessly
Interview results appear in ATS profiles
Status updates reflect completion progress
Scoring data integrates with ATS workflows
Workflow Automation
Custom triggers based on role or criteria
Automated follow-ups for non-responders
Status-based actions in your ATS
Reporting integration for analytics
Supported ATS Platforms
Supported ATS Integrations
HeyMilo integrates with a wide range of ATS platforms, including:
Ashby — Advanced integration capabilities
Avionté — Highly Optimized for staffing agencies
Bullhorn — Built for high-volume and agency workflows
Ceipal — Comprehensive ATS integration for staffing and workforce solutions
Greenhouse — Seamless candidate data sync
JobDiva - Full integration with candidate workflows
Lever — Streamlined candidate experience
Manatal - Powerful ATS integration for data-driven hiring teams
Salesforce — End-to-end workflow automation
Workable — Flexible ATS integration
For additional integrations or custom requests, please contact HeyMilo support at [email protected]
Custom Integrations
For unique ATS platforms:
API-based connections for custom systems
Webhook integrations for real-time updates
File-based imports for legacy systems
Custom development for specific needs
Setting Up ATS Integration
Prerequisites
Before starting integration:
ATS administrator access for configuration
HeyMilo workspace with appropriate permissions
Interview agents created and tested
Workflow mapping documented
What The Integration Process Typically Looks Like
Step 1 Initial Configuration
Connect ATS account to HeyMilo
Map data fields between systems
Configure trigger conditions for interview invitations
Set up status synchronization
Step 2 Workflow Setup
Define which roles trigger interviews
Set invitation timing and templates
Configure follow-up sequences
Establish completion criteria
Step 3 Testing and Validation
Test with sample candidates
Verify data synchronization
Check email delivery
Validate status updates
Step 4 Go-Live and Monitoring
Activate integration for live candidates
Monitor completion rates
Track data accuracy
Optimize based on results
Best Practices for ATS Integration
✅ Workflow Design
Map candidate journey from application to hire
Identify automation points for maximum efficiency
Plan for edge cases and exceptions
Design for scalability as volume grows
✅ Data Management
Ensure data quality in both systems
Maintain consistent candidate records
Regular data audits to catch issues
Backup and recovery procedures
✅ Change Management
Train recruiting team on new workflow
Document processes and procedures
Establish support protocols
Plan for system updates
Maximizing Integration Benefits: ROI
📈 Completion Rate Optimization
With ATS integration, you can achieve:
45-65% higher completion rates through immediate engagement
Reduced candidate drop-off due to delays
Consistent follow-up without manual effort
Better candidate experience overall
📈 Efficiency Gains
80% reduction in manual invitation sending
Faster time-to-screen by eliminating delays
Automated status tracking reduces administrative work
Streamlined reporting across systems
📈 Quality Improvements
Consistent candidate experience across all roles
Standardized screening process
Better data quality through automation
Reduced human error in process execution
Troubleshooting Common Issues
❌ Data Synchronization Problems
Field mapping errors - Review and correct mappings
Timing delays - Check webhook configurations
Missing candidates - Verify trigger conditions
Duplicate records - Implement deduplication rules
❌ Email/SMS Delivery Issues
Spam filtering - Work with IT to whitelist
Formatting - Test across clients
Personalization errors - Validate data fields
Bounce handling - Monitor delivery reports
❌ Workflow Disruptions
Status conflicts - Align system definitions
Process gaps - Map complete candidate journey
User permissions - Verify access levels
System downtime - Plan for contingencies
Measuring Integration Success
Key Performance Indicators
Time from application to interview invitation
Completion rate improvement vs. manual process
Data accuracy between systems
User satisfaction with new workflow
Success Metrics
Target: Interview invitations sent over 1 day
Target: 45%+ completion rates
Target: 99%+ data synchronization accuracy
Target: 90%+ user satisfaction scores
Continuous Improvement
Monthly performance reviews
Quarterly workflow optimization
Annual integration assessment
Ongoing user feedback collection
Pro Tip: ATS integration is the single most effective way to improve completion rates and candidate experience. The initial setup investment pays dividends in efficiency and results.
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