# ATS Integration
> Integrating your Applicant Tracking System (ATS) with HeyMilo creates a seamless, automated workflow that maximizes candidate engagement and completion rates while reducing manual work for your recruiting team.
## Benefits of ATS Integration
✅ Automated Candidate Engagement
* **Immediate interview invitations** sent upon application
* **Consistent follow-up sequences** without manual intervention
* **Higher completion rates** through timely engagement
* **Reduced time-to-screen** by eliminating delays
✅ Streamlined Workflow
* **Single source of truth** for candidate data
* **Automatic status updates** in your ATS
* **Seamless handoff** from screening to interviews
* **Reduced administrative overhead**
✅ Enhanced Candidate Experience
* **Faster response times** create positive impression
* **Professional, consistent** communication
* **No gaps** in the candidate journey
* **Mobile-optimized** experience throughout
## How ATS Integration Works
### Automatic Trigger
When a candidate applies through your ATS:
1. **Application received** in your ATS
2. **HeyMilo automatically notified** of new candidate & starts engaging & assessing resumes
3. **Interview invitations sent** automatically to candidates
4. **Candidate completes** AI interview
5. **Results sync back** to your ATS
### Data Synchronization
* **Candidate information** flows seamlessly
* **Interview results** appear in ATS profiles
* **Status updates** reflect completion progress
* **Scoring data** integrates with ATS workflows
### Workflow Automation
* **Custom triggers** based on role or criteria
* **Automated follow-ups** for non-responders
* **Status-based actions** in your ATS
* **Reporting integration** for analytics
## Supported ATS Platforms
### Supported ATS Integrations
HeyMilo integrates with a wide range of ATS platforms, including:
* Ashby — Advanced integration capabilities
* Avionté — Highly optimized for staffing agencies
* Bullhorn — Built for high-volume and agency workflows
* Ceipal — Comprehensive ATS integration for staffing and workforce solutions
* Greenhouse — Seamless candidate data sync
* JobDiva — Full integration with candidate workflows
* Lever — Streamlined candidate experience
* Manatal — Powerful ATS integration for data-driven hiring teams
* Salesforce — End-to-end workflow automation
* Teamtailor — Employer branding and recruiting platform integration
* Tracker — Staffing and recruiting software integration
* Workable — Flexible ATS integration
* Zoho — CRM and recruiting workflow automation
{% hint style="info" %}
For additional integrations or custom requests, please contact HeyMilo support at
{% endhint %}
### Custom Integrations
For unique ATS platforms:
* **API-based connections** for custom systems
* **Webhook integrations** for real-time updates
* **File-based imports** for legacy systems
* **Custom development** for specific needs
## Setting Up ATS Integration
### Prerequisites
Before starting integration:
* **ATS administrator access** for configuration
* **HeyMilo workspace** with appropriate permissions
* **Interview agents** created and tested
* **Workflow mapping** documented
### What The Integration Process Typically Looks Like
{% stepper %}
{% step %} **Step 1** Initial Configuration
* **Connect ATS account** to HeyMilo
* **Map data fields** between systems
* **Configure trigger conditions** for interview invitations
* **Set up status synchronization**
{% endstep %}
{% step %} **Step 2** Workflow Setup
* **Define which roles** trigger interviews
* **Set invitation timing** and templates
* **Configure follow-up sequences**
* **Establish completion criteria**
{% endstep %}
{% step %} **Step 3** Testing and Validation
* **Test with sample candidates**
* **Verify data synchronization**
* **Check email delivery**
* **Validate status updates**
{% endstep %}
{% step %} **Step 4** Go-Live and Monitoring
* **Activate integration** for live candidates
* **Monitor completion rates**
* **Track data accuracy**
* **Optimize based on results**
{% endstep %}
{% endstepper %}
## Best Practices for ATS Integration
✅ Workflow Design
* **Map candidate journey** from application to hire
* **Identify automation points** for maximum efficiency
* **Plan for edge cases** and exceptions
* **Design for scalability** as volume grows
✅ Data Management
* **Ensure data quality** in both systems
* **Maintain consistent** candidate records
* **Regular data audits** to catch issues
* **Backup and recovery** procedures
✅ Change Management
* **Train recruiting team** on new workflow
* **Document processes** and procedures
* **Establish support** protocols
* **Plan for system updates**
## Maximizing Integration Benefits: ROI
📈 Completion Rate Optimization
With ATS integration, you can achieve:
* **45-65% higher completion rates** through immediate engagement
* **Reduced candidate drop-off** due to delays
* **Consistent follow-up** without manual effort
* **Better candidate experience** overall
📈 Efficiency Gains
* **80% reduction** in manual invitation sending
* **Faster time-to-screen** by eliminating delays
* **Automated status tracking** reduces administrative work
* **Streamlined reporting** across systems
📈 Quality Improvements
* **Consistent candidate experience** across all roles
* **Standardized screening** process
* **Better data quality** through automation
* **Reduced human error** in process execution
## Troubleshooting Common Issues
❌ Data Synchronization Problems
* **Field mapping errors** - Review and correct mappings
* **Timing delays** - Check webhook configurations
* **Missing candidates** - Verify trigger conditions
* **Duplicate records** - Implement deduplication rules
❌ Email/SMS Delivery Issues
* **Spam filtering** - Work with IT to whitelist
* **Formatting** - Test across clients
* **Personalization errors** - Validate data fields
* **Bounce handling** - Monitor delivery reports
❌ Workflow Disruptions
* **Status conflicts** - Align system definitions
* **Process gaps** - Map complete candidate journey
* **User permissions** - Verify access levels
* **System downtime** - Plan for contingencies
## Measuring Integration Success
### Key Performance Indicators
* **Time from application to interview invitation**
* **Completion rate improvement** vs. manual process
* **Data accuracy** between systems
* **User satisfaction** with new workflow
### Success Metrics
* **Target**: Interview invitations sent over 1 day
* **Target**: 45%+ completion rates
* **Target**: 99%+ data synchronization accuracy
* **Target**: 90%+ user satisfaction scores
### Continuous Improvement
* **Monthly performance reviews**
* **Quarterly workflow optimization**
* **Annual integration assessment**
* **Ongoing user feedback** collection
{% hint style="success" %}
**Pro Tip**: ATS integration is the single most effective way to improve completion rates and candidate experience. The initial setup investment pays dividends in efficiency and results.
{% endhint %}
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